REMEMBRANCE SUNDAY TRAVEL

The content of this Staff Brief is for the information of all Train Operating Companies with a distinction between DfT TOCS, Open Access Operators and Devolved Operator TOCs where noted below. Other arrangements may apply to third-party retailers. The contents below fully supersede all previous versions of this Brief.

See the briefing document here

Introduction

Train Operating Companies will be offering free travel for serving military personnel and veterans to and from Services of Remembrance across Great Britain.

Free travel is allowed for current serving Armed Forces personnel in uniform or serving military personnel and veterans on production of the following:

  • A current MOD90 Ministry of Defence-issued identity card (see examples below);
  • A Veterans Railcard, Veterans Oyster card, Ministry of Defence-issued Veterans ID or other form of identification showing the customer is a veteran (e.g., proof of pension).

There may be situations where a veteran may not be able to produce the above identification, so frontline colleagues are asked to show discretion in helping people complete their journeys.

Please note, this offer does not apply to companions/spouses or dependents.

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Military ID

Accepted Veterans ID

Veterans ID

There may be situations where a veteran may not be able to produce the above identification, so frontline colleagues are asked to show discretion in helping people complete their journeys.

Free Travel Arrangement

London

Free travel will be offered to serving military personnel and veterans attending the Submariners’ Remembrance Service on Sunday 5 November and the Service of Remembrance at the Cenotaph on Sunday 12 November.

For those attending the Submariners’ Remembrance Service, free travel is allowed to any London Terminal station on either Saturday 4 or Sunday 5 November and returning from any London Terminal on Sunday 5 November only.

For those attending the Service of Remembrance at the Cenotaph, free travel is allowed to any London Terminal station on either Saturday 11 or Sunday 12 November and returning from any London Terminal on Sunday 12 November only.

Rest of Great Britain

As in previous years, free return travel to attend a Service of Remembrance outside of London will be offered on Sunday 12 November only.

This offer is open to serving military personnel and veterans.

Further Information

If there are any issues, please speak to your line manager or Retail Manager or TOC Retail Team in the first instance.

Spouses of serving personnel may also hold MOD90 ID cards, but with an endorsement of “DEPENDENT” and must not be accepted as an authority to travel.

Rail Delivery Group Limited Registered Office, First Floor North, 1 Puddle Dock, London, EC4V 3DS

www.raildeliverygroup.com 020 7841 8000 Registered in England and Wales No. 08176197